How and where do I collect my tickets/wristbands?
Bands can be collected from the box office counter at the event venue, in exchange for your e-ticket copy. Entry into event premises will be granted only post scanning of valid e-ticket & entry wristband.
Can I buy tickets using cash?
You can buy tickets using cash through our Official Offline Promoters
How old do I have to be to enter Sunburn Festival Colombo?
You must be of 18 years and above to enter the event. Standard rules apply and under age entries will not be permitted. Legal Drinking Age may differ from city to city.
Will I be able to get a refund for the tickets if I do not attend the event?
No refund will be provided for tickets even in case of any rescheduling.
Will I need to carry a photo id along for ticket verification purposes?
Yes. A valid Photo ID i.e. PAN Card, Passport, Driver’s License etc.
Are there additional charges for booking a ticket online?
Yes, a nominal service charge will be added per transaction.
What is the maximum number of tickets I can purchase?
A maximum of 10 ticket per transaction can be purchased.
Where can I read ticketing `Terms and Conditions`?
The ticket terms and conditions will be provided before you purchase your ticket.
What will be the safety measured followed for the event?
Limited Capacity event