Gallery
FAQs
How and where do I collect my tickets/wristbands?
Bands can be collected from the box office counter at the event venue, in exchange for your e-ticket copy. Entry into event premises will be granted only post scanning of valid e-ticket & entry wristband.
Can I buy tickets using cash?
You can buy tickets using cash through our Official Offline Promoters
How old do I have to be to enter Sunburn Festival Colombo?
You must be of 18 years and above to enter the event. Standard rules apply and under age entries will not be permitted. Legal Drinking Age may differ from city to city.
Will I be able to get a refund for the tickets if I do not attend the event?
No refund will be provided for tickets even in case of any rescheduling.
Will I need to carry a photo id along for ticket verification purposes?
Yes. A valid Photo ID i.e. PAN Card, Passport, Driver’s License etc.
Are there additional charges for booking a ticket online?
Yes, a nominal service charge will be added per transaction.
What is the maximum number of tickets I can purchase?
A maximum of 10 ticket per transaction can be purchased.
Where can I read ticketing `Terms and Conditions`?
The ticket terms and conditions will be provided before you purchase your ticket.
What will be the safety measured followed for the event?
Limited Capacity event
Venue Layout
T&C
- Age limit: 18+
- This is a wristband entry event. Tampered wristbands will not be allowed.
- No bag packs, handbags and other baggage allowed inside the venue. There is NO storage facility available at the event.
- No refund on a purchased ticket is possible, even in case of any rescheduling.
- The event is subject to government permissions. In case the permissions are not granted and event is cancelled, a full refund shall be issued to all patrons.
- Unlawful resale (or attempted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation.
- Alcohol will be served to guests above the legal drinking age (LDA) and on display of valid age proof.
- Artist line-up and billed attractions may be subject to change.
- Organizers reserve the right to perform security checks on invitees/members of the audience at the entry point for security reasons. In-case anyone is found violating rules, will be asked to vacate or denied entry into the event despite holding a valid ticket WITHOUT any refund.
- Organizers or any of its agents, officers and employees shall not be responsible for any injury, damage, theft, losses or cost suffered at or as a result of the event of any part of it.
- Parking near or at the venue premises is at the risk of the vehicle owner. Organizer will not hold responsibility for any damage or theft of any vehicles within the stipulated parking premises of the venue.
- Consumption and sale of illegal substances is strictly prohibited.
- Professional cameras, any form of recording instruments, arms and ammunition, eatables, bottled water, beverages, alcohol, cigarettes are not allowed from outside the venue. Food and beverages will be available inside the venue.
- Rights of admission reserved, even to valid ticket holders.
- Organizers are not responsible for any negative effects of food items or drinks consumed in the venue by guests; Sunburn encourages guests to drink responsibly and in moderation.
- Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the site may be searched.
- The holder of this ticket hereby grants organizers the right to use, in perpetuity, all or any part of the recording of any tape made of holder`s appearance on any channel for broadcast in any and all media globally and for advertising, publicity and promotion relating hereto.
- The organizers reserve the right without refund or other recourse, to refuse admission to anyone who is found to be in breach of these terms and conditions including, if necessary, ejecting the holder/s of the ticket from the venue after they have entered the ground.
- Internet handling fee per ticket may be levied. Please check your total amount before payment.
- It is mandatory to follow all govt rules and regulations to prevent spread of Covid – 19. Strict checking will be done before entry. Guests need to provide full cooperation with the staff.
- Please note the following items are strictly prohibited in the venue during the event: GoPro cameras, Backpacks, Liquor, Outside food, Cigarettes, Sharp objects, cameras, pets, e-cigarettes, lighters, drones, weapons, inflammable substances, helmets, illegal substances, perfume and deodorants.